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Frequently Asked Questions
How long does a money transfer take?
Most transfers are completed within 5 minutes. Bank transfers may take 1-3 business days depending on the destination country and payment method.
What are the transfer fees?
We currently operate with $0 transfer fees for most destinations. You'll see the total cost before confirming your transfer.
How do I verify my account?
To verify your account, you'll need to provide a government-issued ID and proof of address. The verification process is instant and typically takes just a few minutes with our KYC provider - KYCAID.
What information do I need to send money?
You'll need the recipient's full name, email address, and phone number. For bank transfers, you may also need their bank account details.
How do I add money to my card?
You can add money to your card through bank transfer, debit card, or by receiving money from other users. Go to the Cards section and select "Add Money".
I'm having trouble logging in
If you're having trouble logging in, try resetting your password. If the issue persists, please contact our support team for assistance.
Additional Resources
System Status
All systems operational
Last updated: 2 minutes ago