VaultRemit

Help Center

Find answers to common questions and get help with your account, transfers, and more.

Getting Started

  • • How do I create an account?
  • • How do I verify my identity?
  • • How do I add money to my wallet?

Sending Money

  • • How do I send money internationally?
  • • What are the transfer fees?
  • • How long do transfers take?
  • • Which countries do you support?

Account & Security

  • • How do I change my password?
  • • How do I update my profile information?
  • • What security measures are in place?

Troubleshooting

  • • My transfer is taking longer than expected
  • • I can't log into my account
  • • How do I cancel a transfer?

Still need help?

Our support team is available 24/7 to assist you with any questions or concerns.

Contact Support