Terms of Service
Last updated: November 28, 2025
1. Acceptance of Terms
By accessing and using VaultRemit's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
2. Service Description
VaultRemit provides international money transfer services, allowing users to send money to recipients in various countries. We are registered as a Money Services Business with FINTRAC (Registration Number: M19896563).
3. User Accounts
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Identity Verification
You agree to provide us with accurate identification information and to complete our Know Your Customer (KYC) verification process. We may require additional documentation to verify your identity as required by law.
5. Transfers and Fees
All transfers are subject to fees and exchange rates, which will be disclosed before you confirm a transaction. Exchange rates may fluctuate, and the rate applied to your transfer will be the rate at the time of processing.
6. Prohibited Uses
You agree not to use our services for any illegal purposes, money laundering, fraud, or any activity that violates applicable laws or regulations. We reserve the right to refuse or cancel any transaction that we believe violates these terms.
7. Limitation of Liability
VaultRemit shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the amount of the transfer in question.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us at legal@vaultremit.com.