Privacy Policy
Last updated: November 28, 2025
1. Introduction
VaultRemit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our money transfer services.
2. Information We Collect
We collect the following types of information:
- Personal identification information (name, email, phone number, date of birth)
- Government-issued identification documents
- Financial information (bank account details, payment card information)
- Transaction history and transfer details
- Device and usage information when you access our services
3. How We Use Your Information
We use your information to:
- Provide and process money transfer services
- Verify your identity and comply with regulatory requirements
- Process payments and prevent fraud
- Communicate with you about your account and transactions
- Improve our services and develop new features
- Comply with legal obligations and regulatory requirements
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties, including payment processors, banking partners, and regulatory authorities, as necessary to provide our services and comply with legal obligations.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access controls. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for more information.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@vaultremit.com.